Patrick Wakasiaka | Senior Product Manager

About me

Hey there! I'm Patrick, a Product and user interface/user experience designer based in Nairobi, Kenya, with 10+ years of experience creating user-centered digital experiences.

I specialize in solving complex design challenges and developing solutions that enhance everyday life. Skilled in design thinking, user research, and high-fidelity prototyping, I bridge the gap between user needs and business goals.

I have extensive experience leading cross-functional teams of 20+ to deliver responsive, accessible, and scalable digital products. My approach is driven by empathy and data, ensuring strong user engagement and usability.

What I Do

User Experience

Enhancing usability, accessibility, and satisfaction through intuitive design.
User interface design

Designing visually appealing and user-friendly interfaces for seamless interaction.
Prototyping

Creating interactive models to test and refine user experiences.
Wireframing, and Testing

Structuring layouts and functionality for seamless user experiences.

Testimonials

Alesio Clement

Top-notch UI/UX expertise! The intuitive design improved our platform’s user retention.
Steve

Partrick attention to detail and user-centered approach made our app incredibly easy to navigate.
Hope Roberts

From wireframing to prototyping, Partrick ensured a smooth and efficient design process.

Clients

Resume

Education

Kenyatta University
2005-2009
BA Graphic Design
Interaction Design Foundation Membership
2020
- User Experience-The Beginner’s Guide
- Web Design for Usability
- Mobile UI Design

Experience

Product Lead, user interface & experience designer
Augusta Software House 2016–2024
- Delivered high-impact Augusta Software house product branding, visual design, and marketing assets, leading to a 70% increase in customer engagement.

- Revamped the government eVisa website and introduced an innovative online eVisa verification scanner, streamlining the application process and boosting tourist registrations by 35%.

- Led meetings and delivered presentations at Konza Technopolis (a leading tech city), showcasing user interface solution ideas and successfully pitching the Ajira Services app.
Product Lead, user interface & experience designer
MwalimuPLUS 2018–2024
- Successfully identified and addressed key pain points of teachers, parents, and students through extensive user research, including interviews and surveys with over 50 participants, leading to improved user-centered solutions.

- Attained an increase of over 900+ downloads during the COVID-19 pandemic by redesigning the MalimuPLUS brand and user interface visuals for MwalimuPLUS, transforming it into the most utilized eLearning app in Kenyan homes.

- Achieved 40% user engagement in three months by planning and launching two new key features.

- Introduced elearning gadget sale section on the app, leading to the sale of 800+ MwalumuPLUS tablets across schools and homes.
Product Lead, user interface & experience designer
Ajira Speed Governor & Telematics System 2018–2024
- Promoted the product to rank among the top 5 vehicle tracking solutions in Kenya's transportation and fleet management sectors by crafting compelling branding, website and tracking software interfaces.

- Improved vehicle safety monitoring by 30%, achieving high market demand due to the system's efficiency and user- friendly interface.

- Increased sales of speed governors and telematics equipment to over 2,000 units by introducing a streamlined form-filling section and a product detail visual interface, enhancing user engagement and conversion rates.
Product Lead, user interface & experience designer
Ajira Connect 2016–2018
- Crafted personas, user journeys, wireframes, and design visuals for the app, accelerating project completion by 70%.

- Fulfilled a 16% increase in registrations from both technicians and home users by implementing a seamless dual-app connection, driving client acquisition and expanding business opportunities for technicians.

- Illustrated two splash screen logos for the dual app, tailored for home customers and technicians, which contributed to an increase in app downloads.